Contact – tap labs

GET IN TOUCH

+86 130 7639 9945
+86 195 3952 3408

Solomon@tap-labs.com
crazycandy@onestopimport.com

11/F,jiaze Building,Longhu District,
Shantou City, Guangdong Province,
China

Frequently Asked Question

We have our own brand. Can you customize the CapTap lid with our logo and packaging?

Yes, we support private label (custom branding) services, including: logo printing or sticker on the lid, custom outer packaging boxes, and formula adjustments (e.g., concentration level, sweetness). MOQ varies depending on the customization requirements. Please contact us for more details.

We want to launch our own brand of portable coffee concentrate. Can you handle everything from formula topackaging?

Absolutely. We offer one-stop OEM / ODM services. You share your idea — we take care of R&D, sampling, production, packaging, and export. For concentrates, you can choose flavor, concentration level, and packaging format (stick pack / bottle / box). We can also help with limited edition designs.

Does the CapTap lid only work with plain water bottles? Can I use hot water?

Both room-temperature water and bottled water work fine. Our freeze-dried coffee powder dissolves in cold water in 3 seconds — no hot water required. However, the lid is designed for standard‑screw water bottles (approx. 28mm neck), not for thermoses or wide‑mouth bottles.

Does the coffee candy contain sugar?

None of our products contain sugar — we’re built around the idea of healthy living.

This is our first time working together. Do you support sample testing? Is there a fee for samples?

Yes, we support sample testing. We can provide free samples for you to evaluate (shipping cost to be covered by the customer). Samples include CapTap coffee lids, coffee concentrate, and coffee candy. Once you confirm the sample quality, the sample cost can be deducted from your first order. We recommend testing the samples with your end channels or key customers before placing a formal order.

There are other portable coffee products on the market. What makes you different?

We have three core advantages:

1.Factory direct – No middlemen. Cost control and quality control are in our hands.

2.Freeze‑dried technology – Dissolves in cold water in 3 seconds. The taste is close to freshly brewed coffee, not the sugary instant coffee feel.

3.Private label support – Logo, packaging, formula — everything can be customized. You build your brand. We make your product.

We don’t just sell products. We help brands turn “portable coffee” into their own flagship offering.